Tawakkal Watch & Mobile Service

Tawakkal Watch & Mobile Service is situated in Borivali East. We are right near the Panchwati Cross Roads, at S 2. It’s a good landmark because everyone knows that crossing. We do a bit of everything when it comes to watches and phones. It’s tiny work, looking through those little magnifying glasses at gears and circuits. Some days my eyes get tired by four o'clock. We have been here at this address for a long time. People bring us watches their grandfathers owned, and sometimes they bring the newest smartphone that they just cracked. It is a strange mix of old and new. The shop isn't fancy. We have some old wooden drawers for the watch parts and a modern bench for the mobiles. When the traffic at Panchwati Cross Roads gets heavy, we can hear the buses idling outside. It’s a local shop through and through. We don't have a marketing department. If we do a good job, people tell their cousins, and that’s how we stay open. We just sit here and work on whatever is on the bench that day. Sometimes a repair takes ten minutes, sometimes it takes three days if we need a part from the city. We just keep at it until it’s right. It is a slow process sometimes but we don't like to rush things that are delicate.