We are located inside the Orchid City Centre, unit D-233, right near Mumbai Central. Being in a big mall like this is different from being on a regular street. There is always air conditioning, but it still gets quite busy with people walking past our window. The shop isn't huge, but we make the most of the space with glass counters full of different mobile accessories. I spend a lot of time organizing the display of screen guards and batteries. Most of our customers at Navkar Telecom are folks who are already in the mall for shopping or they are coming from the station nearby. We have a small workbench in the back where the real work happens. It’s usually covered in tiny parts and bits of wire. Sometimes the mall music gets a bit repetitive, but you get used to it after a while. We keep a plastic water jug near the door for anyone who’s thirsty. Dealing with people all day means you hear a lot of stories. Someone dropped their phone in a bucket, another person’s kid threw it at a wall. We just take it as it comes. It is a steady rhythm of opening up in the morning and locking the shutter at night. We’ve had the same neighbors in the next unit for a long time now. It’s a decent way to spend the day in this part of Mumbai, even if the commute is long.
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