Insa Mobile Collection is tucked away on Irla Society Road 6 in Vile Parle. This part of the city is always moving, and we are right in the thick of it. The shop is small, so we have to stack the boxes of phone covers and chargers all the way to the ceiling. It’s a bit of a squeeze when more than three people come in at once. I’ve been running things here for a few years, mostly helping people who dropped their phones or need a new screen guard. It gets really busy in the evenings when everyone is heading home from work. We spend a lot of time untangling wires and explaining how the new gadgets work to the older folks from the society. The light in the shop is a bit too bright, but you need that to see the tiny screws inside the phones. Sometimes the traffic outside on the main road is so loud we have to shout a bit to be heard. We don’t have a fancy website or anything. Most people just find us by walking past or hearing about us from their neighbors. We have a small stool for customers to sit on while they wait for their repairs. It’s just a regular shop where we try to get things fixed as fast as we can so people can get back to their lives.
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