About Balaji Mobile Services Centre – Telecom in Mumbai
At number 26 on D K Sandu Marg in Chembur, we’ve set up Balaji Mobile Services Centre. It’s a humble place, really. We don’t have those big glass windows or the bright lights you see in the malls. It’s just a simple room with a solid counter and our toolkits. Most of our days are spent hunched over a desk, looking at tiny circuit boards and screws. It can be hard on the eyes, but it’s the work we know. Chembur is a nice neighborhood because people actually talk to each other. We know the names of the people who live in the buildings nearby. They stop in to say hello or to get a small problem fixed with their phones. We don't try to act like a big company. We are just a local service center. Sometimes we run out of a specific part and have to ask the customer to come back the next day. It happens. We don't have a fancy waiting area, just a couple of stools and some old newspapers to read. The traffic on the road outside isn't too bad, which is a relief. We usually have some music playing softly in the background to keep the mood light. We take our lunch breaks when we can find a quiet moment. It’s a simple routine that we’ve followed for a long time. We just want to do the work properly and keep things moving. This shop is where we belong.
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