We are New World Travels, and we are based over on the Left Bank in Prini, which is just outside the main part of Manali. It’s a bit more relaxed on this side of the river compared to the town center. Our office is a small building near some apple orchards. Depending on the season, it either smells like blossoms or fresh fruit around here. We handle travel stuff, mostly for people who want to see the Kullu valley. We aren't a big chain with hundreds of employees. It is just a small group of us who grew up in these mountains. Our desks are usually a mess of bus schedules and handwritten notes. We don't have a polished way of doing things. If the phone rings, we answer it, and if we are out getting lunch, we might miss the call. That is just how it goes sometimes. We spend a lot of time talking to taxi drivers and guesthouse owners we've known for years. We don't try to push expensive packages on anyone. We just tell people where the nice views are and how to get there without spending too much. Sometimes the internet is slow, so we can't look things up quickly, but we usually know the answers anyway because we live here. It is a modest business, and we like it that way. We just keep things moving at our own pace.
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