We set up this trust in Ernakulam North a few years ago. We work out of a small office that stays pretty busy throughout the week. Most of what we do involves paperwork and talking to people who need help with their studies. It isn't a big corporate setup with a lot of staff. There are just a few of us who handle everything from the phones to the filing. Ernakulam North is a crowded area so there is always noise from the street coming through the windows. We spend a lot of time looking over applications and trying to figure out how to help. Sometimes we have meetings with parents who are worried about their kids' future. We don't have fancy brochures or a marketing team. We just tell people what we can do and what we can't. The desks are covered in piles of folders and there is always a printer that seems to be running out of ink. We drink a lot of coffee to stay awake during the long afternoons. It’s not a glamorous job but it keeps us busy. We know most of the shopkeepers on our street by now. Every day feels pretty much the same but there is always something to do. We don't make big promises to anyone. We just take it one day at a time and try to stay organized. The office gets quite warm in the afternoons when the sun hits the front window and we turn the fan up.
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