Om Telecom

Om Telecom is situated on the Shastri Nagar Main Road. Being on the main road means there is always noise from the traffic, but it brings a lot of people to our door. We’ve been here for a long time, watching the neighborhood change around us. The shop specializes in mobile phones and all the small things that go with them, like earphones and screen protectors. It’s a narrow space, so when we get more than two people in here, it feels quite full. I spend most of my day behind the counter fixing things or talking to people about their phone problems. The light inside isn't the brightest, but I have a small lamp for the delicate repair work. We don't follow any corporate script. We just talk to people like neighbors because that’s what most of them are. Sometimes we don't have the part someone needs right away, so they have to come back the next day. We don't have a fancy computer system for the inventory; we just remember where we put things. It’s a simple, honest way to earn a living. We open up early and stay until the street lights come on. It’s just a part of the daily grind in Shastri Nagar for us. Some days are long, but we like the work and the people we meet every single day.