Our place, Arinvision Mobile Point, is situated at Mansarovar on Madhyam Marg, number 80/79. Mansarovar is a massive residential area, so we get a lot of locals coming in. Madhyam Marg is a long road and we are right there in the middle of the action. The shop has a blue and white theme mostly. We have a big counter where we show different phones to anyone who walks in. A lot of our work involves fixing software issues or replacing batteries that have gone bad. The shop floor is tiled and we try to keep it clean, but people bring in a lot of dirt from the street. It is a simple operation. We have a few technicians who sit in the back and work on the more difficult repairs. Sometimes the spare parts take a day or two to arrive, so we have to ask customers to be patient. We have a water dispenser in the corner for anyone who is thirsty. The lights stay on until late because people often stop by after they finish their own jobs. We don't have any big marketing plans; we just rely on people telling their friends about us. If you are on Madhyam Marg, you can find 80/79 quite easily. We are just a regular bunch of guys working with mobile phones all day.
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