We are located at Lig- 145 in Indirapuram, which is a residential area with a lot of apartment blocks. Taj India Tour is run out of a small space that feels more like a home than a typical office. We have some maps pinned to the walls and a few old travel brochures sitting on a wooden coffee table. People usually come by in the late afternoon to talk about where they want to go for their holidays. We sit on the sofa and look at routes and prices together. It is a very relaxed way of doing things. We do not have a big staff, so whoever answers the phone is usually the one who will help you out. The neighborhood is fairly quiet, though you can hear the sounds of children playing in the park nearby. We drink a lot of tea while we talk to people. It helps make the day go by faster. Sometimes the internet is slow, so we have to wait a bit to check on bookings, but nobody seems to mind too much. We do not use any aggressive selling or big advertisements. Most people find us because they live nearby or a friend told them where we were. Our desk is often covered in scraps of paper with notes about train times and hotel names. It is a bit messy, but we know where everything is. By the time it gets dark, we wrap up our notes and close the office.
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