Icicibank

This branch is tucked away in G-7 of Dharma Apartment over in Patparganj. It’s a bit of a different spot for a bank, being in a residential plot like that, but it makes it easier for the people living nearby to just walk over. We’ve been at Plot No 2 for a good amount of time. Most of the folks who come in are regulars from the neighborhood. We handle the usual stuff like deposits, withdrawals, and people coming in with questions about their accounts. It gets a bit hectic on the first of the month, as you can imagine. We try to keep things moving so nobody has to wait too long in the Delhi heat. The office isn’t huge, so it feels more like a community spot than those massive bank buildings downtown. We know a lot of the customers by name. Sometimes the printer jams or the queue gets a little long, but we do what we can. It’s a straightforward operation here. Dealing with the day-to-day money stuff that people need help with is our main task. Patparganj is a busy area, but our little corner in Dharma Apartment stays relatively calm most of the time. Working here means seeing the same faces and helping them manage their chores. We don't use a lot of jargon. Talking to people and helping them out with their banking tasks is just part of the daily routine.