Our main spot is at A-58 in Pokharpur Colony, which is part of the Jajmau area in Kanpur. It’s a local neighborhood where everyone knows everyone else’s business. We deal with the hotel side of things from this office, keeping track of who is staying where and what needs to be fixed. It isn’t a glamorous job, but it’s steady. We spend a lot of time on the phone with the different properties, making sure they have enough towels or that the kitchen supplies arrived on time. The office itself is pretty simple, with a few desks and some filing cabinets that have seen better days. We don't go in for big meetings or fancy corporate talk. We just sit down and get the work done. Jajmau is an active part of Kanpur, and the dust from the road sometimes drifts in through the windows if we leave them open. We usually have the radio playing softly in the background to keep things from being too quiet. Most of us have worked here for years, so we have a routine that works for us. We don't need any big mission statements on the wall to tell us what to do. We just look at the bookings and handle whatever problems pop up during the day. It’s a practical way to run things, and it keeps the rooms full. We are just local people running a local business.
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