Our office is located in the 110055 area of New Delhi. It's a pretty central spot, so there is always something going on outside our doors. Vcustomer is basically a place where we handle a lot of calls and emails throughout the day. It’s not the quietest job in the world, especially when the phones start ringing all at once. We have a bunch of rows of desks with computers and headsets. Everyone has their own little space with maybe a photo or a water bottle. It feels like a second home for most of us because we spend so much time here. The building isn't anything special to look at, just another block in a busy city. Inside, the air conditioning is usually running full blast to keep the equipment from overheating. We have a small break area where we eat our lunch and complain about the traffic. Sometimes the shifts are long, and you lose track of time when you're staring at a screen for hours. We don't have any fancy mission statements on the walls. We just come in, put on our headsets, and try to help the people who are calling in. There’s a lot of typing and the constant hum of the servers in the back. It’s a busy environment but we’ve got a good group of people who make the days go by faster. We just try to keep things moving and stay on top of the queue. We end each day by logging out and heading home.
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