Being located in Okhla Industrial Estate Phase II, specifically at C44, means we are surrounded by factories and big offices. Usha Telecom Centre is a bit different from the shops in residential areas. Most of our visitors are people working in the nearby units who come in during their breaks or after their shifts. The area is always humming with the sound of trucks and machinery. Our shop is a small escape from that noise. It’s a basic place, just enough room for the counter and a couple of stools. We’ve been here quite a while and have seen the industrial estate change and grow. It gets very dusty with all the construction and vehicles, so we are constantly cleaning. We handle a lot of phone repairs and basic accessories. It’s practical work for practical people. We don't have any fancy displays or marketing posters everywhere. Just the essentials. The owner is usually here himself, handling the repairs and the accounts. We get a lot of people asking for directions to other units in Phase II because the numbering can be confusing. We don't mind helping out. It’s a busy life in Okhla, and we just try to keep up with the pace. By the time evening rolls around, the street gets packed with people heading home, and that’s usually our busiest time. It is a lot of work but we enjoy the routine.
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