Our office is located in a house in New Delhi, which makes it feel a bit different from the usual corporate setups you see in the big glass towers downtown. Thomas Cook I Ltd has a long history with travel, but here at this specific location, we keep things pretty simple and straightforward. It is basically a house that we have converted into a working space over time. There are different rooms used for different tasks, and we have a small area where we keep all the travel documents and folders organized. Being in a residential-style building means it is a bit quieter than being in the middle of the main markets, although New Delhi is never truly a quiet place. We spend most of our time helping people figure out where they want to go and sorting out the tickets and visas they need. It is a lot of detail work, and we have to be very careful not to miss anything important. The furniture is a bit mismatched and the lighting in the hallway is not the best, but it works well enough for us. We drink a lot of tea throughout the day and talk about the different places people are traveling to this month. Sometimes the power goes out, and we just have to wait it out or use our phones to keep things moving. We are just a group of people who know travel.
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