Swagatam Tour & Travels

You can find us at Cottage-02 in West Patel Nagar. It’s a bit of a different setup being in a cottage-style place, but it makes the work feel a bit more relaxed. We handle tours and travel stuff from here in New Delhi. Most of the time, the office is filled with brochures and maps that we’re trying to keep organized. It’s a small operation, so you usually talk to the same couple of people every time you call or walk in. We don't go for the corporate look at all. There are plants near the windows and old desks that have seen better days. West Patel Nagar is a nice area, and we’ve been part of it for quite some time. We spend our days talking to drivers and making sure the itineraries make sense. Sometimes it’s a bit chaotic when we have several trips going at once, but we just take it one step at a time. We aren't looking to be the biggest company out there. We just want to make sure the work is done right and the people who use our services are happy. It’s a lot of back-and-forth communication. We drink a lot of tea while we work and try to stay on top of all the details. It’s just a local business trying to do an honest job in a big, busy city like Delhi. We don't have fancy mission statements, just a lot of maps and phone calls to manage.