This is Reliance Communication over at I-1035 Harinagar Ext. in Badarpur. We've been operating out of this part of New Delhi for some time now. It's mostly just helping people with their phone connections and sorting out bills or sim cards. The shop isn't very large, so it gets crowded quickly when more than three people walk in. Badarpur is a busy area, especially with all the traffic passing through. We see a lot of the same faces every month when people come to pay their accounts. Sometimes the system is down, and we have to tell people to come back later, which is frustrating for everyone. We aren't the main headquarters or anything, just a local point for people in Harinagar. The sign outside is a bit faded from the sun, but everyone knows where we are. We try to answer questions as best as we can, even when things get confusing with the plans and data stuff. It’s a lot of sitting and typing on the computer. We have a few chairs for people to wait on, though they aren't the most comfortable. It gets hot in the afternoons, but we have a small fan that helps. We are just here doing the daily work, making sure people stay connected. There’s always someone asking about a new phone or a recharge. We just keep the records on the old PC and get through the day.
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