Our building is located at U-79/12 in DLF Phase 3, Gurgaon. Even though the name on the sign says Delhi, we are actually situated right in the middle of the Gurgaon business area. It’s a place where there is a constant flow of people because of all the big offices nearby. We spend our time looking after guests who are staying over and people who just stop in for a few hours. DLF Phase 3 can be a bit of a maze if you aren’t used to the layout, but we’ve been here long enough to know our way around. The building is a place for people to get some sleep and eat while they are away from their own homes. Our staff works in shifts throughout the day and night, so there is always someone at the desk. It involves a lot of laundry, cleaning the rooms, and answering a lot of phone calls. Sometimes the elevators are a bit slow or a guest loses their room key, and we just deal with those things as they come up. It isn’t always as glamorous as people might imagine from the outside. There is a lot of hard work happening behind the scenes to keep things moving. We mostly see business travelers who are tired and just want to get to their rooms. We keep the lobby tidy and just try to get the basic things right every single day.
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