Our shop, Pawan Telecom, is located at D-2/194 in Sector 11, Rohini. It’s a standard neighborhood telecom shop. We’ve been here for a long time, watching the sector grow and change around us as more people moved in. People come to us for all sorts of mobile needs. It could be a new screen for a dropped phone or just a simple recharge for their prepaid plan so they don't lose connectivity. We carry a variety of accessories, mostly the things that people need every day like chargers, data cables, and phone covers. The shop is small and can get quite cramped when there are more than two or three people inside talking at once. We do a lot of the repair work ourselves right there on the counter. It requires a lot of patience and steady hands to deal with those tiny parts. Rohini is a big place, but our corner of Sector 11 feels like a small community where everyone knows each other. We have regular customers who have been coming to us since we first opened our doors. We don't use any fancy language or try to sell people things they don't really need. If a phone is too old to fix, we just tell them that honestly. It’s better to be clear about it. We stay open throughout the week, except for the occasional day off for family. It’s a lot of work keeping up with all the new phone brands, but it keeps us busy.
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