Omnia Bpo Services Ltd

You can find Omnia Bpo Services Ltd right in the middle of the chaos at H.No.1059 in the Main Bazar of Pahar Ganj. If you know New Delhi, you know how wild Pahar Ganj can get. There are travelers, carts, and cows everywhere outside. But once you step into our building, it gets a little bit quieter. We run a BPO, so there are always headsets lying around and the sound of people talking. It’s a busy environment. We don't have fancy glass walls or a view of the park. Our view is mostly the building across the narrow street. We work in shifts because that’s the nature of the business. Someone is almost always here, even late at night. The office is a bit cramped because we have to fit a lot of equipment in, but we make it work. We’ve been here long enough that the local shopkeepers know us by name. We aren't some big corporate outsourcing giant with thousands of employees. We are a smaller crew just trying to keep up with the calls and data. It can be tiring, and the commute through the bazar is always a challenge, but it’s our daily routine. We don't use scripts that sound like robots; we just talk to people and try to solve their problems. It’s just life in Pahar Ganj for us at Omnia.