Nijhawan Travel Service P Ltd Gsa British Airways

We are Nijhawan Travel Service P Ltd Gsa British Airways and we handle things for the airline here in New Delhi. Our office is located in Vasant Kunj, specifically at D-7/7062. It’s a busy spot, and there is always something going on with flights and tickets. People are constantly asking about luggage or flight times, and we just try to keep up with the emails. Working as a GSA means we have to be on top of whatever the airline needs from us. The office isn't anything fancy, just a place with some computers and maps on the wall. To be honest, it can get a bit stressful when the systems go slow or when the phones won't stop ringing. Vasant Kunj is a decent area though, and we have some good food stalls nearby for lunch. We’ve been doing this for quite some time now, so we know the drill. It’s not about being the biggest agency, just about making sure the people who need to fly actually get their seats. We spend a lot of time on the phone with the airport or other offices. Sometimes the paperwork piles up on the desks, but that is just part of the travel business. We aren't trying to be anything we’re not. We are just a local team in a residential block trying to make sense of international travel schedules. It’s a lot of numbers and dates, but we’re used to it by now.