Kuwait Airways, Kuwait

This is our small spot on Lawrence Road. It’s not the airport, obviously, just an office where we deal with paperwork and some customer stuff for the airline. Being based in C-2/95-B means we are right in the middle of a busy part of Delhi. Sometimes people get confused and think they can catch a flight from here, but we just handle the backend things and ticketing issues. The office is a bit cramped when it gets crowded. We have a few desks and some old filing cabinets that have seen better days. It gets noisy outside with the traffic, but we are used to it by now. We spend a lot of time on the computer checking schedules or talking to the main office in Kuwait. It’s a lot of back and forth. We aren't trying to be anything special, just doing the job. If the printer jams, it slows everything down, which happens more often than we'd like. We make sure the records are right and people get their questions answered. Most of us have been working here for quite some time. It's a steady routine. We grab tea from the stall nearby most afternoons. It keeps us going through the paperwork. Just a regular local office handling airline matters in Delhi. We try to be helpful without making a big fuss about it. We just sit here and do what needs to be done every day to keep things moving along for the passengers.