Klm Royal Dutch Airlines( Also Represents Air-France)

Working out of A-16 Anupam Encl. in Pase - Ii, we handle things for Klm Royal Dutch Airlines and also look after Air-France matters. It’s a quiet spot on Ignou Road compared to the busy airport terminals, but there is always plenty to do. Our daily routine involves a lot of coordination and sorting out flight details for passengers who need assistance. We aren't a big, flashy ticket counter; it’s more of a functional space where the actual work happens. Sometimes the phones don't stop ringing and other times it's just quiet filing and data entry. Dealing with two different airlines means we have to stay on top of many different rules and schedules. New Delhi can be a chaotic place to run a business, but being tucked away in this part of town helps us focus. We aren't trying to be anything we’re not. We just make sure the bookings are right and the information is clear for everyone. It’s a lot of sitting at desks and staring at screens, but that’s just how the airline business goes on the ground level. We see a lot of different people, or at least talk to them, and every day brings a different set of questions about baggage or connecting flights. It’s practical work. We’ve been at this address for a bit, and we’ve gotten used to the rhythm of the neighborhood and the constant flow of travel updates.