We are based out of Ram Nagar Extn in Delhi. If you know the area, it's pretty crowded but we like the energy there. Our office at 55-A is where all the planning happens. People think of airlines and they think of big airports, but the real work often happens in small offices like ours. We spend a lot of time on the phone. There is always a lot of paperwork with flying. Delhi is a busy place to run a business from, but we have been here for a good bit now. We aren't trying to be the biggest thing out there. We just want to make sure things go right for the passengers. Sometimes the weather makes things hard, or schedules change, but that's just how it is in this industry. We have a few desks and a lot of coffee mugs. You can hear the traffic outside our windows all day long. It's just part of the background noise for us now. We focus on the details of flights and making sure everyone gets where they need to go. It's a lot of staring at screens and checking times. We've gotten used to the pace. It's not a glamorous job behind the scenes, but it keeps us busy. People stop by sometimes just to ask a question. We don't mind the interruptions. It makes the day go by faster and keeps us connected to the neighborhood where we work every day.
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