This office in Nirman Vihar, specifically at B-133, is where a lot of the behind-the-scenes stuff happens for the airline operations in this part of New Delhi. It's not an airport terminal. Don't expect to see any planes outside the window. Instead, it’s mostly just us working on computers and talking on phones all day. The neighborhood is fairly crowded, so finding parking near the building can be a real headache some days. We spend a lot of time coordinating schedules and looking at booking sheets. Sometimes the internet goes out for a few minutes. We all just sit there waiting, which gives us a chance to stretch. The air conditioner makes a bit of a rattling noise, but we’ve gotten used to it. Most people who come by are either staff or vendors trying to drop off some invoices. We have a small kettle in the corner for making coffee because the days can get pretty long when there are delays to manage. It's an office that feels lived-in, with stacks of old flight logs and manuals sitting on the shelves. We’ve been at this Nirman Vihar location for a while. The local chai wallah knows exactly how we like our tea by now. It isn't glamorous work. It's just making sure the numbers match and the communication stays open between the ground crew and the management. We just show up, do the work, and head home once the shift finally ends for the day.
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