Jyoti Telecom

You can find us over in Sangam Vihar at D-1/177. It is a busy spot and there is always something going on right outside the door. Mostly, we are busy with phones and recharges throughout the day. People come in when their screens are cracked or when they need a new SIM card. It gets quite dusty here because of all the construction nearby, so we are always cleaning the counters. The space inside isn't huge, but it works for what we do. Usually, it is just one or two of us working at a time. We don’t have a lot of time for sitting around because the phone keeps ringing or someone walks in with a problem. Dealing with technology can be frustrating for people, so they come to us to sort it out. We’ve been at this location for a while now and know most of the people who live in this part of Sangam Vihar. It’s a tight-knit area in some ways. We try to keep things simple and just handle the work as it comes in. Sometimes the internet goes down and everyone gets a bit stressed, but we just wait it out. It’s not a corporate office or anything like that, just a local place where we do our thing and go home at the end of the day. We usually hope the tea guy comes by on time.