Itc Hotel Division- Fortune Park Hotels

Our office is at 36/13 on the Upper Ground Floor in East Patel Nagar. Being part of the Itc Hotel Division- Fortune Park Hotels means we are always thinking about rooms and guests, even though this is just our admin base in New Delhi. East Patel Nagar is a lively place, and being on the UGF makes it easy to pop in and out. It’s not a hotel itself, just where we handle the behind-the-scenes stuff that keeps things running elsewhere. The space is a bit cramped with all the binders and records we have to keep. We spend a lot of time on the phone or responding to messages. There’s a tea stall right near the building that we go to twice a day. The office feels lived-in, with some old furniture and a printer that sometimes jams when we’re in a hurry. We don't have a fancy uniform here like the staff at the actual hotels do. We just wear what’s comfortable and focus on the bookings or the logistics we’re assigned. It gets busy during the peak seasons, and sometimes we stay late under the tube lights. The 36/13 building is easy to find if you know the area. We’ve been here for a while now and the routine is pretty set. We’re just regular folks making sure the hospitality side of the business has what it needs from our end. It's honest work in a busy neighborhood. We just do our best to stay organized.