Irctc Ltd.

We are located at 256-257 Farsh Bazar in the Shahdara area of Delhi. If you’ve been to Farsh Bazar, you know it’s a really packed place with tons of shops and people everywhere. Our office handles things for the railways, mostly focusing on catering and the different tours people take on the trains. It’s a lot of logistics. We have to coordinate with kitchens and train stations to make sure things are ready. The office itself is quite plain. There are always people coming in with questions about their meal bookings or why a certain train is late. It gets a bit chaotic, especially during the holiday seasons when everyone in India seems to be traveling. We don't have time for anything fancy. It’s just about answering phones and getting the orders into the system. The air conditioning sometimes struggles with the heat outside, so we keep the fans going. We have been in this part of Shahdara for a long time. It’s a practical spot because we are right in the thick of things. We just try to keep the wheels turning so that people can have their tea and food while they are on their journeys. It’s a lot of small details that have to come together every single day without fail. We don't make promises we can't keep; we just handle the railway business.