Indian Airlines

We've been here in Faridabad for a while now. Most people know the name Indian Airlines, but here at our local spot, it’s just a few of us making sure things go right every day. The office is pretty standard, nothing too fancy, just desks and computers and a lot of paperwork. Sometimes the phones don't stop ringing and other days it's a bit quieter. It’s a busy job because people are always trying to get somewhere. We deal with all sorts of questions about flights and tickets. Being based in Faridabad means we see a lot of local faces. It's not like the big airport offices where everything is rushed. We take our time to talk to folks. It’s a lot of coordination behind the scenes that nobody really sees. We have to keep track of a million small details or things just won't work. The tea guy comes around twice a day and that’s usually when we get a chance to catch our breath. We've seen the company change over the years, new logos and different rules, but the core work stays the same. Just getting people from one place to another without too much trouble. It gets hot in the summer here, but we keep the fans going. It’s just work, you know? We show up, do what needs doing for the passengers, and go home. That’s how it’s been for as long as I can remember. We don't have big posters or fancy lights. Just our desks and the sound of typing.