Indian Airlines Ltd.

Our office is located over in B-Block of Kailash Puri, at Rz-106/A. It is right in the middle of Palam Colony. If you know the area, you know it is mostly houses with some small shops here and there. We have been at this specific spot for a long time. It is not the big airport hub, just a local branch where we handle a lot of the day-to-day paperwork and administrative things for Indian Airlines Ltd. The office is very basic inside. We have got some old desks, a few filing cabinets, and the usual computers. It gets a bit dusty because there is often construction happening nearby, but we try to keep it as clean as we can. People come in with questions about their flights or need help with some forms, and we do what we can to assist them. It is not a glamorous job by any means. Most of the time we are just checking through records and making sure all the entries are right. The neighborhood is quiet during the morning but gets very busy once the sun goes down. We have seen this part of Delhi change a lot over the years. We are not a big corporate headquarters with many floors. We are just here in Palam, doing the regular work that keeps things moving along. Sometimes the printer breaks or we run out of tea, but we just keep at it. It is a steady rhythm of work that we have grown quite used to.