Hotel Mansoon Palace Guwahati

Hotel Mansoon Palace Guwahati is actually operating its main office out of New Delhi. It might seem a bit strange to have Guwahati in the name while being based here in the capital, but that’s just how the business ended up being set up. We are basically a small office handling the bookings, guest inquiries, and the general management. We don’t have a big fancy lobby here in Delhi; it’s more of a dedicated workspace where we manage all the tiny details for the palace. Dealing with travelers takes up most of our time during the day. We answer the phones constantly and try to explain the different rooms and the layout to anyone who calls with questions. It’s a lot of repeating the same information over and over, but that’s just part of the job. The Delhi heat can be really tough in the summer, but we stay inside and keep the fans going while we work. We aren’t a huge corporation with hundreds of employees running around. It’s just a handful of us making sure everything runs smoothly for the guests who are heading out to the actual hotel location. We spend a lot of time on the computer, checking dates and confirming reservations. Sometimes the phone lines are busy and things get a bit chaotic in the office. We just take it one call at a time. It’s a simple operation really. We don’t need much space to do what we do. Just reliable phones and a decent connection. We keep going.