Hertz Car Rental (I) Pvt Ltd

Down in Palam Vihar, specifically at A-94, we’ve got our little office for the car rental stuff. Gurgaon is a mess to drive in sometimes, so we spend a lot of our time explaining routes to people who look a bit lost. The parking lot out back is where most of the action happens. We’re usually out there checking the tires or making sure the previous person didn't leave any trash under the seats. Sometimes the paperwork gets backed up on the desk, especially on Monday mornings when everyone is returning their vehicles at the same time. The printer jams at least once a day, which is annoying, but we’ve learned how to fix it with a quick smack. We aren't a huge team here. It’s mostly just a few of us handling the keys and answering the phone when it rings off the hook. The office has that smell of old paper and car air freshener. We keep a stash of maps even though everyone uses their phones now, just in case. Sometimes a car comes back with a new scratch and we have to deal with that whole process. It’s not a glamorous job by any means. We just try to keep the fleet moving and the schedules from clashing. Palam Vihar is a busy area, so there’s always something going on right outside our front door. It is a lot of cleaning and checking schedules, day in and day out.