We are based in Vaishali, Ghaziabad, specifically at 6/156. It’s a busy residential area and our office is right in the middle of it. We’ve been here for several years now, helping people with their travel plans. The office isn't very large, just some desks and chairs and a couple of computers that have seen better days. We spend a lot of time on the phone talking to airlines or hotels. Most of our clients at Greatvaluetravels are people from the nearby apartments who want to go on a holiday. We don’t use any fancy software, just the usual websites and our own notes. The street outside is always full of cars and people going to the shops. Sometimes it’s hard to find a place to park if you’re visiting us. We usually have the radio playing in the background while we work. It’s a relaxed atmosphere, not like those big corporate travel agencies. We know most of our customers by their first names because they come back year after year. If someone has a problem with a booking, they just come in and we sit down and try to fix it. We drink a lot of coffee during the day to stay sharp. It’s just a small local shop trying to help people get from one place to another without too much trouble. That’s how we’ve always done things here in Vaishali and we plan to stay.
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