Gateway Bpo Pvt Ltd is set up in G-433, Sri Niwas Puri here in New Delhi. It's a standard office space where we handle a lot of back-office work and calls. People often think BPOs are these huge glass buildings, but we are just tucked away in the neighborhood. We spend most of our time on computers or talking on headsets. It can get pretty repetitive, but it’s the kind of work that needs doing for other businesses to run smoothly. Sri Niwas Puri is a decent place to work. We have local spots nearby for tea or lunch, which helps break up the day. Our team is a mix of younger people and some who have been doing this for years. We don't have fancy lounge areas or anything like that. We just have our desks and our equipment. Sometimes the internet goes down or the power cuts out, and we all have to wait around until it's fixed. That’s just how it goes in Delhi. We try to stay on top of the tasks our clients give us. It's a lot of data and talking. We aren't trying to change the world, just trying to provide a steady service from our little corner of the city. We like the local vibe of the area. It feels more like a community than a business district. Most of us take the bus or walk here every morning and just get to work.
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