Our office is located at C-9 on Minto Road. It’s a central spot in New Delhi, 110 002. Being near Minto Road means there is always something going on outside, lots of honking and people moving about. Fareportal India is a busy place to work. We spend a lot of time on the phones and computers handling travel details for people. It gets quite noisy in here with everyone talking at once. The building is older but it has some character to it, even if the stairs are a bit steep. We have rows of desks and everyone has their own little pile of stuff, like pictures or old mugs. There’s a small break area where we keep the kettle for tea. Most of us have been here for a while, so we know the routine. It’s a lot of logistics and making sure people get where they need to go without any trouble. Sometimes the shifts are long, especially when there are travel delays or big holidays coming up and everyone is stressed. We don’t really do anything fancy here. It’s just about getting the work done right every day. The commute to Minto Road can be a bit of a struggle with the Delhi traffic, but once we’re inside, we just settle into the day. The windows are big, but they usually stay closed because of the noise and the dust from the street. It’s an honest environment where people work hard and try to stay on top of things.
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