Excel Communication

We’ve been here at Badarpur Pulpehladpur 114/6 for a few years now. The shop is small, but we keep a lot of stuff packed in the shelves. Most of the day is spent fixing things or helping people figure out their phone settings. It gets pretty loud outside with the traffic, so sometimes it’s hard to hear the customers, but we make do. We started out just doing recharges, but now we do more. It's not a flashy place. There’s a counter, some stools, and wires everywhere. Sometimes the internet goes down, and we just have to wait it out like everyone else. We know most of the people who walk in because they live just around the corner. It's a regular routine of opening up in the morning and staying late when someone has an emergency with their device. I usually have tea while waiting for the next person to come in. The walls could use a new coat of paint, but we haven't found the time for that yet. People come here because they know we're easy to talk to. We don't use big words or try to sell things people don't need. If something can't be fixed, we just say so. It’s better to be straight with people. That’s how we’ve stayed open this long in this part of town. We just keep our heads down and handle whatever comes through the door. It’s a decent way to spend the day and we like being part of the street here.