Our office is located at C-75 in the Upkar Apartments. It is in Mayur Vihar Phase I Extension. It might seem a little strange to have an airline office in an apartment complex, but that is where we operate from here in Delhi. We handle things for Etihad Airways, mostly the stuff that happens behind the scenes like bookings or sorting out travel issues for people. It is a standard apartment setup, so it feels more like a home than a big glass office building. We have got desks squeezed in and there is usually a lot of talk about flight times and gate changes. Mayur Vihar is a good spot, pretty central for a lot of our staff. Sometimes the internet goes slow or the power cuts out for a minute, which is just part of living and working in Delhi. We don't have a big fancy lobby here. Most people reach us through the phone or email anyway. My job involves a lot of checking lists and making sure the details for the flights are correct. It is steady work but can get stressful when flights are delayed or canceled. We try to stay on top of things as best as we can. The apartment is quiet compared to the airport, which I personally like. We just do our bit to keep the airline running from this corner of East Delhi. It is not corporate, just us working.
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