Eta Travel Agency Pvt. Ltd, Malaysia Airline Gsa

We are located over in Madipur Colony, right near Punjabi Bagh in Delhi. The address is D-522. It’s a busy neighborhood and there’s always something going on outside our door. We handle travel stuff, mostly dealing with Malaysia Airline tickets since we are a GSA for them. People come in with their passports and a lot of questions about flights and timings. It can get a bit hectic when there are delays or changes in the schedules. We have a few computers and some old printers that sometimes make too much noise. My desk is near the front window so I see everyone walking by. We’ve been in this spot for a long time now. Most of the people around here know us. We don't have a website that looks like a big tech company, we just use our phones and the booking system. It’s dusty work sometimes with all the paper files we keep. If someone wants to fly somewhere, they come sit in the plastic chairs we have and we look up the prices. Sometimes the tea guy comes by and we take a break. It's a local shop feel. We try to help people get their tickets without too much trouble. It's just a regular travel office in a crowded part of Delhi, doing what we've always done for the people in the colony.