Durga Telecom is found right on the Main Road of Govindpuri Extension, at 1666/1. Being on such a busy road means there is always noise and people passing by our door. It’s a good spot for a shop like ours because someone is always needing a quick recharge or a new pair of earphones. We do a lot of repairs too, which keeps us busy in the back of the shop. I’ve seen hundreds of different phones over the years, from the very basic ones to the newest models that are all glass. Our workbench is usually a bit of a mess with screwdrivers and tiny components everywhere, but I know where everything is. This shop was started by my father, and I’ve been working here since I was a kid. We know almost everyone who lives on this stretch of the road. The guy at the tea stall next door is a good friend of ours. It’s a busy, noisy life, but we like it that way. We don't bother with fancy advertisements or anything like that. We just put our name on the board outside and do the work as it comes in. Sometimes a repair is too difficult or the parts are too expensive, and we just tell the customer that. Being straight with people is the only way to run a business around here.
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