Dev Telecom is situated in Tekhand Village at Alla Mohalla, H no 191. Being in the village area makes it a very different kind of shop. It is much more personal here. We know almost everyone who walks through the door. The address is H no 191, which is part of a house that we converted into a shop front. We handle mobile recharges, new connections, and basic repairs. It is not a high-tech lab, just a desk with some screwdrivers and a soldering iron. Sometimes the neighbor's kids come in just to look at the new phones in the display. It is a quiet street compared to the main roads of Delhi. We don't have any fancy signage, just a simple board. Often, people come to us not just for repairs but to ask how to use a certain feature on their new smartphone. We sit down and show them how it works. It takes time, but that is how it is in Tekhand. We don't have any corporate rules to follow. If someone is short on cash, we might tell them to pay the rest tomorrow. It is that kind of place. We keep things running and try to be useful to the community around Alla Mohalla. It is a simple life and we like it.
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