Customer Care Executive In Hdfc Bank In Credie Card Division

Working over at Rg-344, Pkt- B in Raghubir Nagar is a bit different from the big corporate towers you see in the movies. This is the Customer Care Executive In Hdfc Bank In Credie Card Division, and it’s where we spend our shifts talking to people about their accounts. It’s a New Delhi-110027 address, so the area is always moving and kind of loud. Most of us here just focus on getting through the calls and helping out where it’s actually possible. It’s a lot of sitting with headsets on, to be honest. You hear all sorts of stories from people calling in. Some are frustrated and some are just confused about their bills. We try to stay patient. The office is a bit cramped sometimes with all the desks so close together, but we get along fine. We have our little breaks where we talk about what we’re having for lunch or what’s happening at home with the kids. It’s not a glamorous job, but it’s steady work. We don’t have fancy slogans or anything. We just log in, do the hours, and head home. The commute can be a real pain depending on the traffic, but that’s just Delhi for you. We’ve been at this location for a while now and we know the routine well. It’s a regular job for regular people trying to do their bit in the banking world. It gets repetitive, but it's what we do.