Costumar Care

So this is Costumar Care. We are located at 1530, on the 4th floor in Kotla, Mobarakpur. It's right in the South Ex-1 area of New Delhi. Getting up to the 4th floor can be a bit of a climb if the lift is acting up, which happens sometimes. The office is basically a room full of phones and desks. We spend our days talking to people and trying to sort out their issues. It’s not a glamorous job, but someone has to do it. The noise level can get pretty high when everyone is on a call at once. We’re right in the middle of a very busy part of the city, so there’s always something happening outside the windows. We don't have a big fancy lobby or a bunch of awards on the wall. We just have our headsets and our computers. The tea guy comes around a couple of times a day, which is the highlight for most of us. We deal with all sorts of people, some happy and some not so much. We try to keep things moving and help out where we can. It’s a straightforward operation. We don’t have a marketing department to write nice things about us. It’s just us, working in South Ex-1, trying to get through the daily pile of queries. It’s practical, honest work and we do it every day from this office. We’ve become used to the constant buzz of the phones and the traffic from the street below. It’s just how it is.