Convergys

You can find us at 138/J on the second floor in Munirka. We are right near Aggarwal Sweets, which is actually a bit dangerous because we end up buying snacks there way more often than we should. The Vasant Vihar bus depot is right across from us, so there are always people moving around and shouting outside. The office is listed as C/O Gajraj Rathi, and it is a very modest setup. It is not some high-rise glass building that you see in the movies. It is just a regular floor in a busy, crowded neighborhood. Convergys is the name we go by, and we do a lot of support work here every day. The rooms feel a bit tight when everyone is in at once, but we make it work somehow. We have desks lined up and everyone has their own little space decorated with photos or maybe a lucky plant. It gets pretty noisy with all the talking and phones, but you get used to it after a week or so. We do not use big words to describe what we do here. We just answer the calls and try to fix the problems that come our way. Most of us take the bus since the depot is right there, which makes the morning easier. Sometimes the power goes out and we have to wait for the generator, but that is just life. It is a real place with real people working hard.