Convergys India Pvt Ltd

Our office is located in Dwarka, specifically in Sector 6, Pocket 1. It is a pretty standard building in a very busy part of New Delhi. We spend most of our time at our desks with headsets on or typing at our computers. It is a big operation with a lot of people coming in and out for different shifts throughout the day and night. Because we work with people all over, the clocks on the wall do not always match what it is like outside. It can be 2 AM and the office is as bright and busy as noon. We deal with a lot of questions and technical stuff every day. Some days the calls are easy, and other times they are pretty frustrating for everyone involved. We just try to get through them and find a solution. The break room is usually where you will find someone trying to catch a quick nap or heating up their lunch. It is not a fancy place, just a lot of cubicles and wires. The security guard at the gate knows most of us by sight now since we are here at all hours. We have a vending machine that sometimes eats your coins, which is a bit of a running joke among the staff. The light in the hallway has been flickering for a week, but we have all just learned to ignore it. It is just a regular workplace where we try to stay on top of things.