Concepts- The Travel Professionals

We are located on the third floor of B-8 in Pandav Nagar. If you’re in Delhi- 110092, you’ve probably walked past our building. We go by Concepts- The Travel Professionals, though we aren't big on the formal titles. It’s mostly just us sitting around desks with stacks of papers and maps. Working in travel means the phones are always ringing at odd hours. People have questions about their trips or something went wrong with a booking, and we spend a lot of time on hold with airlines. It can be stressful, especially when the internet goes out right when we are trying to finalize a ticket. Our office isn't anything special to look at. It’s got a few desks, some old calendars, and way too many coffee mugs. We’ve been here for a while and we know the other people in the building. Sometimes the stairs feel like a lot since we’re on the third floor, but it’s good exercise. We don’t try to act like we are some giant corporation. We’re just a small team trying to help people get where they need to go without too much trouble. It’s a lot of back-and-forth emails and checking schedules. We do our best to stay organized, but sometimes the paperwork piles up on the desks. It’s just how we work. It’s not fancy, but it gets the job done.