Carlson Wagonlit Travel,Rbtc,North America Process

The team here in New Delhi works for Carlson Wagonlit Travel, specifically in the RBTC section for the North America Process. Because we handle things for the North American market, our hours are a bit different from most people in the city. When others are sleeping, we are often here at our desks. It’s a busy place with a lot of screens and phones. New Delhi is a massive city, and being part of a big travel network means we are always connected to what is happening elsewhere. The office isn't about being flashy or having fancy furniture. It’s more about the systems we use and the people we help. We don't have a storefront where you can just walk in from the street to buy a ticket. It’s more of a back-end operation where we manage corporate travel and other details. The building we are in is just a regular office space. We have our routines, like getting coffee or snacks from the local vendors nearby. It feels like a small community even though the company itself is quite large. We just focus on getting the work done accurately. It takes a lot of concentration to handle international travel details. We just keep our heads down and work through our shifts. It’s a steady job in a city that never really stops moving. There is always a lot to learn when you are dealing with travel across the world.