Being over here near Palam Enclave means we’re always hearing the roar of engines from the airport. New Delhi is a busy place for aviation, and we’re right in the thick of it. The office is usually filled with people in uniforms or staff rushing out to the tarmac. It’s not the kind of job where you sit still for long. There’s always a flight landing or a plane that needs attention. We deal with the ground stuff, the things people don’t really see when they’re sitting in their seats up in the air. The heat out on the runways during the summer is something else, but you get used to it after a while. We’ve been operating out of this spot for a long time, and the building shows its age a bit, but it works for what we need. We don’t have much time for small talk because things move fast in this industry. If a flight is delayed, we’re the ones feeling the pressure to get everything back on track. It’s a lot of physical work and constant communication over the radios. We aren't trying to be anything we’re not; we’re just a bunch of people making sure the ground operations keep running. It’s a tough environment, but there is a certain rhythm to it that keeps us coming back every day. We just focus on the task right in front of us.
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