British Airways

We are located at 24/88 in West Patel Nagar. It might seem like a bit of a surprising spot for a name like British Airways, but this is the office where we handle a lot of the local administrative work. It is not an airport terminal or one of those fancy lounges you see in the magazines. It is a functional office space where we deal with passenger bookings, customer questions, and various other bits of administration. The office is on a regular residential and commercial street in Patel Nagar, so you have the usual local shops, houses, and traffic all around us. Inside, it is mostly just a collection of desks, phones, and computers. We spend a good portion of our time talking to people on the phone or helping them with their travel documents and flight details. It can get a bit repetitive sometimes, but that is just the nature of the job we do here. We do not have a very large staff in this office, just enough of us to manage the daily workload that comes in. Sometimes the office feels a little bit cramped when we have a lot of new files or office supplies delivered. We are not trying to be anything other than a useful point of contact for the airline in this particular part of Delhi. It is a practical location for people living around here who do not want to go all the way to the airport.