British Airways Plc

This office is located at Moonlight Apartments in IP Extension, over in Delhi 92. It is not a huge airport office, but a smaller branch where we handle things for the airline. A28 is where you will find us on the ground level. We spend most of our day dealing with tickets and answering phones for people who have questions about their flights. It’s a quiet residential area, which is a bit different from the usual airport chaos. Sometimes people get a bit lost trying to find the apartment block, but once they see the sign, it’s fine. We have a few desks and some computers set up to keep track of everything. It is a small team here. We’ve been working out of this spot for quite some time now. It’s a bit cramped when too many people show up at once, but we manage. We aren’t a travel agency, we are part of the airline itself, just tucked away in this part of Delhi. The neighbors are mostly families, so we try not to make too much noise. It is just a practical place for us to do our work and help out customers who live on this side of the city. We don't have a big lounge or anything, just a few chairs and the staff ready to look into your booking details on the screen.