We’ve been tucked away at 58A Ber Sarai for quite some time now. Being in this part of New Delhi means there is always something going on outside our door. Most of our days are spent sitting behind the desk, looking through different flight options and trying to figure out the best routes for whoever walks in. The office isn't anything special to look at, just a place with a couple of computers and a lot of old files stacked up. We deal with a lot of phone calls throughout the day. People mostly want to know about ticket prices or if a certain train is running on time. It gets pretty busy around here, especially during the holiday seasons when everyone is trying to get somewhere at once. The 110016 area is a mix of students and families, so we see all sorts of people. Sometimes the printer jams right when we’re in a hurry, or the internet decides to cut out, but we manage to get things done eventually. It’s not a glamorous job, just honest work helping neighbors and travelers get their plans sorted. We don't have a big team, just a few of us who know the routine. We like being a local fixture in Ber Sarai. If you walk past, you’ll probably see us on the phone or typing away. It’s just how it is here. We focus on the daily tasks and making sure the bookings are correct.
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