We are located at D-162 in West Patel Nagar. This is a pretty traditional part of New Delhi, and we’ve been part of the landscape here for quite a while. We manage a few different hotel properties from this office. It’s not a big, shiny building. It’s just a regular office space where we keep the books and handle the bookings. The stairs are a bit steep and the paint is peeling in a few corners, but it’s our home base. I usually get here around nine and start by checking the overnight messages. West Patel Nagar is always full of life, so there’s never a quiet moment outside the window. We have a few desks squeezed into the rooms and a lot of filing cabinets that have seen better days. We don't use any fancy software if we can help it; we like things simple. The staff here has been around for years, so we all know how the others take their tea. We aren't trying to be the biggest group out there. We just want to make sure the hotels we look after are doing okay and that our guests have what they need. It’s a lot of coordination and sometimes a bit of stress when things go wrong at one of the locations. But we just take it one day at a time and fix whatever comes up. It’s just how we do things in this office.
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